Reference

garuda55 Privacy Policy for Your Account

Your garuda55 Privacy Policy explains what account details we collect, why we use them and how you can ask for changes.

Account data explainedWallet records coveredCookie choices includedAccess depends on local law

What This Privacy Policy Covers

garuda55 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy describes the details collected when you create an account, complete phone verification, sign in from a mobile browser or contact support about a wallet status. This can include your contact details, login events, device signals, selected account settings and transaction references connected with

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DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We use those records to provide account access, check unusual sign-in activity, reconcile a payment reference and respond to a policy request. Cookies may remember a session or help us understand which policy page was opened.
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We retain records only for operational, security or legal needs, then remove or restrict them when appropriate. Access or eligibility depends on local law, and this Privacy Policy applies where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST ROUTES

Three Ways to Ask About Privacy

A clear request path helps when you want to understand or change personal data held with your account. Start from the support link near the login or cashier area and describe the request in plain English. Include the phone number or account detail needed to locate your record, but never send a password or wallet PIN.

Team online

Account access

If your phone verification or sign-in record looks wrong, use the support route beside the account area. We can explain the relevant data step and ask for details needed to locate your account.

Wallet records

For a DANA, OVO, GoPay or QRIS reference, include the date and payment rail rather than sensitive credentials. We use that reference to check the account record without requesting your wallet PIN.

Policy requests

To ask for access, correction or removal where applicable, send the request through our support path. We may confirm account ownership before discussing personal data or applying a requested change.

HANDLING PRACTICE

How We Handle Your Personal Data

Privacy work is tied to practical account events rather than broad profile building. We check the data needed for phone verification, sign-in protection, payment reconciliation and support replies.

Collection

We collect details you provide during account creation and support contact, plus technical records such as sign-in time, browser type…

Cookies

Cookies can keep a session active and help us identify which Privacy Policy content you opened.

Account security

Phone verification and sign-in checks help us distinguish your account activity from unusual device behaviour.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may be used to match a payment status with…

Retention

We keep personal records for the period needed for account operation, security checks, dispute handling or legal duties.

Change requests

You can ask us to access, correct or remove applicable personal data through support.

Privacy Policy Questions Before Account Access

These Privacy Policy answers focus on the account questions you may have before using garuda55 from Indonesia. We explain the records connected with login, phone verification, cookies, local payment references and requests sent through support. Where a question involves access or eligibility, the answer depends on local law and applies where local law permits.

It covers account details, phone verification, sign-in and device records, cookies, support requests, payment references and retention. It also explains how to request access, correction or removal where applicable.

We use your phone number for account creation and verification before account access. It helps us locate the correct record during support contact and identify unusual sign-in activity.

Yes. The policy covers payment references linked to DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity. We use those references to match status with your account.

Session cookies can keep you signed in and policy-page cookies can help us understand access to this content. Your browser settings can restrict cookies, but some account steps may need another sign-in.

Use the support link near the login or cashier area and state whether you need access, correction or removal. We may confirm account ownership before handling the request.

We retain records for account operation, security checks, payment reconciliation, dispute handling or legal duties. When those needs end, we may delete or restrict the related data.

The policy is written for Indonesian account access, including mobile use in Semarang and Makassar. Availability and eligibility depends on local law and applies where local law permits.

garuda55 Privacy Policy for Your Account

Three Ways to Ask About Privacy

Account access

Wallet records

Policy requests

How We Handle Your Personal Data

Collection

Cookies

Account security

Payment matching

Retention

Change requests

Privacy Policy Questions Before Account Access

01 What does the garuda55 Privacy Policy cover?

02 Why does garuda55 need my phone number?

03 Does the Privacy Policy cover DANA and QRIS data?

04 What cookies does garuda55 use?

05 How can I request a change to my personal data?

06 How long does garuda55 keep account records?

07 Does this Privacy Policy apply throughout Indonesia?

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